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Templates, Layouts and Sounds / Re: Zombie Layout?
« Last post by marhault on October 25, 2020, 05:18:31 PM »
Hey Stuart, we don't use antes in our Tourneys is there anyway to remove the Ante from the blind display?
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Suggestions / Re: Prize payout function with receipts
« Last post by shushs on October 20, 2020, 12:06:15 PM »
Butting into this conversation...

I think printing when a player busts is the most standard scenario. +1 for the idea.

Any deals made between players is just that. I chopped a live tournament at the Borgata some years ago. The casino only pays you your place. The other money needs to come from the player(s) you made the deal with... They told me this was for tax reasons.

You can make your own receipt template already, but IIRC, this is only for buy in.
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Suggestions / Re: Prize payout function with receipts
« Last post by Corey Cooper on October 20, 2020, 07:56:15 AM »
This has been on the to-do list for a good long time.  For your situation, what information should a prize receipt contain (anything beyond player name, prize won, and amount)?  Also, shouldn't the prize receipt print when the player busts out?
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Suggestions / Prize payout function with receipts
« Last post by JMBare on October 19, 2020, 11:02:07 PM »
I have finally invested in a cash drawer and receipt printer and built a custom receipt, complete with a custom logo.  It's great to have the drawer pop for me on nearly every transaction type.  I picked up a handheld scanner and made up laminated player's cards, complete with QR code for adding players. 

It would be FANTSTIC if there were a function at the end of the tournament that printed out receipts for prizes so the drawer pops and my cashier can simply payout what they see on the receipt.

Thanks for everything!!
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Help Me / Re: Updates corrupting program settings and preferences
« Last post by JMBare on October 19, 2020, 10:57:45 PM »
Thank you, sir!
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Help Me / Re: Updates corrupting program settings and preferences
« Last post by Corey Cooper on October 14, 2020, 03:48:26 PM »
Sorry I missed this post.  And sorry you're having trouble.  Not to doubt you're experiencing some issues, but let me at least clear one thing up: When an update occurs, only the application itself is updated.  User preferences, player database, saved tournaments and templates are all unaffected.  This has always been true, and hasn't changed from version 1.3 all the way through over 35 versions to today's version 3.7.2.  Even when you uninstall the application, your settings remain.  If you really want to get rid of the TD completely from a PC, it takes some manual steps because the application itself won't touch your settings.

If there's something "wrong" with the preferences file, the application will warn about it upon startup, and then will create a new preferences file with all default preferences.  This doesn't necessarily explain what went wrong, but it does explain how you ended up with default preferences.

No idea what may have happened to the database, but I can assure you the software didn't change it on update.  I suspect that you may have a copy of the database somewhere (in a different Data Store, for example), and when the preferences were reset, the software changed to a different Data Store, one that had the players but did not have the player images.  This is obviously just a guess.

As for season settings in previously saved tournaments, this would require the software actually load, one-by-one, each of your previously saved tournaments, remove the season settings, and re-save it.

One things that COULD have happened: you've inadvertently run version 3.4 (or another version earlier than 3.7) after installing and running version 3.7.  This is an unfortunate possibility, and is pretty common, due to the new framework and installation mechanism in version 3.7.  When you download and install version 3.7, any previous version you have installed is NOT upgraded or removed.  It's still there.  Version 3.7 installs new shortcuts, too, so the shortcuts to version 3.4 still remain.  So you can see how it would be very easy to open the older version.  Because version 3.4 and version 3.7 look very similar, if you accidentally open version 3.4 instead of version 3.7, it's very possible you won't even notice.  However, after you've run version 3.7 (which happens automatically after it is installed), the preferences file will be rewritten when the application is closed.  After that, version 3.4 won't be able to read the preferences file, since it is in a new format.  So if you accidentally ran version 3.4 after that, version 3.4 would fail to load the preferences file and would re-create it with default preferences.  This would mean losing all custom preferences and all Stats Profiles.  It could also mean the application was now using a different Data Store (if you had more than one).  So this could explain most of what you're seeing.

While the new framework and installation is vastly superior to the old one, this was an unfortunate and unavoidable side-effect (not "upgrading" or removing the older version).  On the positive side, going forward I think all upgrades will work as we have come to expect: upgrading will replace your existing version of the TD.

I recommend uninstalling any previous versions to prevent this from happening.  When you open the "Add or Remove Programs" control panel applet (or "Apps & features" or "Programs & features", depending on which version of Windows you're running), you should see two Tournament Director applications installed:

The Tournament Director 3
The Tournament Director 3.7.2

Uninstall "The Tournament Director 3".  That's the old version.  New versions have the version number in their name, as noted above, and upgrading should remove the current version and install the new version.

We may be able to restore those preferences.  When the application can't read the preferences file, it renames the "bad" file before creating a new one.  In Windows File Explorer, go to your Documents folder, then open the folder "The Tournament Director 2".  Look for a file whose name looks like this: prefs.sav.20200929-090258.  That last part is the date and time.  If you find any, those were saved when the application was unable to load the preferences.  You can rename the existing prefs.sav (to keep it, just in case), and rename the prefs file with the timestamp to just prefs.sav and the run the TD.  Make sure you've removed the old TD first to avoid any confusion or issues.
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Help Me / Updates corrupting program settings and preferences
« Last post by JMBare on October 11, 2020, 10:52:33 AM »
Hello,

The last couple of updates have caused some chaos in the normalcy of my tournament settings, but this last one reeked havoc on my files.

1.) user preferences were all lost.  All of them.
2.) database settings were corrupted.  Somehow, the player images defaulted to old pictures.  I had made updates to the images and none of them were saved.
3.) and this is the most frustrating one, season settings were dropped from previously saved, completed games.  The stats profiles were not properly updating, so I opened some older tournaments and there were no season settings saved to them.

This was just last night that we played, I will open the program back up later today and go back and reset a bunch of stuff, but thatís what I came across so far.
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Templates, Layouts and Sounds / Re: Zombie Layout?
« Last post by Stuart Murray on October 08, 2020, 04:41:57 PM »
Seems Corey has everything under control here, glad you like it!

The real handy thing about this layout is it will take pretty much any dark wallpaper as a background, just click on properties in the layout tab and you can change the background from there.

Stu
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Templates, Layouts and Sounds / Re: Zombie Layout?
« Last post by marhault on October 07, 2020, 06:24:09 PM »
Awesome. Thank you!

Yes I've noticed there is a TON of information on the layout, which is fantastic but it looked so technical that I didn't want to mess anything up. I did delete a few columns that I don't typically use and such.

It's a really cool looking layout, I just appreciate you guys helping me out.
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Templates, Layouts and Sounds / Re: Zombie Layout?
« Last post by Corey Cooper on October 07, 2020, 06:01:42 PM »
There's a cell in this layout called "time of day".  Edit that cell.  The contents look like this:

<sp> <currentTime format="24-hour">

If you just remove the format part, you'll get a 12-hour clock:

<sp> <currentTime>

Because this layout makes extensive use of transparent backgrounds, it becomes a little difficult to deal with in the layout tab, as you can't read all of the cell names.  To help, you can press the Preferences button on the Layout tab and then uncheck the box next to Stylize preview.

Sorry to jump in for you Stuart but I wanted to point at that last bit that I thought might be helpful.
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