Hi
I just downloaded and installed version 3.
I am currently using version 2.6.b4
Installation went ok.
When I ran the program I got the error message on start up that there was an error reading my preferences file and the program loaded with the standard defaults.
This meant that if I wanted to continue using the program I would have to go through all my tournament set ups and re configure them.
I closed the program and opened version 2.6.b4 and I got the same error.
I have now un-installed version 3 and restored my database in version 2.6.b4
All is now working as it should.
Am I doing something wrong?
Regards
Clive
Sounds like you're running into an issue that is apparently affecting only certain people. Since you have a backup, could you send the backup file to me so that I can take a look at your preferences and see what the issue is? support@thetournamentdirector.net
Hi Corey
I have re-installed version 3 and the error did not repeat itself until I ran version 2.6.b4
2.6.b4 gave the error and when I closed the program and ran version 3, I got the error again.
I resolved this by restoring the database in version 3 and everything is as it should be.
I have just run the program again to fine tune a saved tournament for tonight and when I loaded the tournament I was asked if I wanted to load the embedded layout as well.
I selected 'yes' and an error report was generated.
The email option button did not work but the copy to clipboard button did so I copied it in to an email and sent to support.
Below is a copy of the report:-
I can send you a copy of the backup file if you need it but it is 16MB....'undefined' is null or not an object (GameTab, TournamentPage: 1)
at openDialog(SettingsDialog)
at SettingsDialog.openDialog()
at Bootstrap.init_OpenSettingsDialog()
at Bootstrap.initSequence()
Browser: Microsoft Internet Explorer
Browser Beta: false
Browser Client Info Version: 7.0
Browser Code Name: Mozilla
Browser Decided Version: 9.0
Browser Detected Version: 9.0
Browser Language: en-US
Browser Minor Version: 0
Browser Version: 4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C; .NET4.0E)
Cookies Enabled: true
CPU Class: x86
Data Folder: C:\Users\ZeroTime\Documents\The Tournament Director 2
Date: 17:58:36 10/11/2011
DB File: C:\Users\ZeroTime\Documents\The Tournament Director 2\Data\db\td.db
DB Folder: C:\Users\ZeroTime\Documents\The Tournament Director 2\Data\db
Install Folder: C:\Program Files (x86)\The Tournament Director 3
Install Info: b1debf33773b8a16c3a6041344ac3a2e4ec77405ccbabdb80ec5124ac6779e0359747d8f73909e0636cfbd321987598b633c6db6e4ca4f94
JScript Build: 16982
JScript Version: 5.8
License Info: MQ7JcpGwzv6Y9uYsGLi/gezasOaz4l2dolaPd7gd+mdcgokvvUdAlbbc5GRCS+Tr6TILzed9ySbpMgvN533JJpqZY3GiOvsN/fuzOSTru/o=
Media Player Version: 12.0.7601.17514
Online: true
Platform: Win32
Preferences File: C:\Users\ZeroTime\Documents\The Tournament Director 2\prefs.sav
Repo Config File: C:\Users\ZeroTime\Documents\The Tournament Director 2\repo.sav
Repo Folder: C:\Users\ZeroTime\Documents\The Tournament Director 2\Data
System Language: en-GB
TD Patch Level: 4
TD Version: 3.0
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C; .NET4.0E)
User Language: en-GB
Cheers