Author Topic: Very Disappointed  (Read 297 times)

randerson044

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Very Disappointed
« on: February 25, 2018, 01:19:28 PM »
Cory

I used your program for three years when I was running tournaments. Not one problem loved the program. Took a three year break and just started running tournaments again. The last two tournaments I have had trouble with the program freezing up when trying to save the tournament when the tournament finished. We use a point system and my players are starting to question me and the program not good. Last night I had auto save on. When I went to save the tournament froze up again. I thought no problem I have auto save on. Nope auto save did not work. This make me look like a fool in front of players. If I want to is there a way to go back to the same program I used three years ago with out the updates?
 

Corey Cooper

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Re: Very Disappointed
« Reply #1 on: February 25, 2018, 09:31:52 PM »
That is unfortunate that you had issues with the application.  It's possible you're experiencing issues related to this topic: http://www.thetournamentdirector.net/forums/index.php?topic=5326.0

As far as the auto-save, I've never heard of any issue like that.  Auto-save has been with the application for years and just works.  I would be extremely surprised to find it didn't save your tournament at all.  Are you sure it was enabled?

randerson044

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Re: Very Disappointed
« Reply #2 on: February 25, 2018, 09:35:26 PM »
I am pretty sure yes. It is coloured green. Maybe I can not find it where should I look?

Corey Cooper

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Re: Very Disappointed
« Reply #3 on: February 25, 2018, 09:39:17 PM »
Your tournament would be saved where you chose to save it.  When you enable Auto-save, if your tournament already has a filename, the application will simply begin saving at appropriate times automatically.  If it's a new tournament you've not yet saved, you'll be prompted to select a place and filename to save the tournament.

randerson044

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Re: Very Disappointed
« Reply #4 on: April 11, 2018, 01:53:48 PM »
Corey,

Just wanted to say thank you. I had my March tournament and the program worked great. I had auto save turned on and half way through the tournament the program froze. I panicked hoping no one noticed. I closed the program and brought back up with no problem. Started right where it froze up. I have complete confidence in the program again. Thank You.

Corey Cooper

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Re: Very Disappointed
« Reply #5 on: April 11, 2018, 03:53:54 PM »
Glad to hear it worked for you.  Definitely unfortunate that the application froze, but it's good that the workaround is viable.