Author Topic: TD.exe a Threat?  (Read 246 times)

T-Bone

  • Full Member
  • ***
  • Posts: 170
    • View Profile
TD.exe a Threat?
« on: October 08, 2017, 09:03:29 AM »
Three different anti-virus products identify td.exe as a threat and quarantine file. Anyone else encounter this?
If it ain't naked, deep-fried or poker-related, I ain't interested!

Corey Cooper

  • Administrator
  • Hero Member
  • *****
  • Posts: 5402
    • View Profile
Re: TD.exe a Threat?
« Reply #1 on: October 08, 2017, 11:18:37 AM »
Which three?

I've already submitted false-positive reports to AVG and Avast.  Those two should no longer misidentify TD.exe as infected with malware.  For those who demand proof, responses are below.  :)


Hello,

Thank you for contacting Avast.

Our virus specialists have been working on this problem and the provided file has been whitelisted.

Please check the following articles about Avast virus policy:
- Avast Clean Guidelines: https://www.avast.com/faq.php?article=AVKB228
- Avast File Whitelisting: https://www.avast.com/en-us/faq.php?article=AVKB229

With Regards,
Prokop
The Avast Support Team

Avast Software s.r.o., Enterprise Office Center, Pikrtova 1737/1A, 140 00 Prague 4, Czech Republic



Hello,

Thank you for contacting AVG.

The detection of provided file by AVG was incorrect, and we can confirm that the file is safe. The detection was removed in a recent AVG update, please wait at least 24 hours.

If the detection persist:

1. Attach the screenshot of virus database version of AVG:

AVG 2016 > Open AVG > Options > About AVG
AVG 2017 > Open AVG > Menu > About
2. Attach the screenshot of the detection of the file as threat by AVG. To create screenshot, please follow the instructions in the below link.

How to create a screenshot

Best regards,

Petr Mik
AVG Customer Care

AVG Customer Care | AVG Knowledge Base | AVG Community


T-Bone

  • Full Member
  • ***
  • Posts: 170
    • View Profile
Re: TD.exe a Threat?
« Reply #2 on: October 08, 2017, 07:17:03 PM »
AVG, Avast, Bitdefender. Avira does not show TD as threat but locks registry so when I try to run TD my key is not recognized.
If it ain't naked, deep-fried or poker-related, I ain't interested!

Corey Cooper

  • Administrator
  • Hero Member
  • *****
  • Posts: 5402
    • View Profile
Re: TD.exe a Threat?
« Reply #3 on: October 09, 2017, 04:30:00 PM »
Interesting.  AVG and Avast should stop whenever the latest update is applied.  Can't say for Bitdefender - I'll look into it.  Makes me wonder if all of these anti-virus vendors get their virus definitions from the same place (they likely do).  One would hope that once they recognize a false positive it would be sent back to the provider to update their definitions, and thus all of the vendors using those definitions would get the update...

That's a lot of anti-virus.  Do you actually run all of them?

T-Bone

  • Full Member
  • ***
  • Posts: 170
    • View Profile
Re: TD.exe a Threat?
« Reply #4 on: October 10, 2017, 07:21:50 AM »
No, no! I was running AVG when problem surfaced. Tried the others to see if one would not return the false positive as MalwareBytes Anti-Malware had no problem with the file.
If it ain't naked, deep-fried or poker-related, I ain't interested!

Silver Owl

  • Jr. Member
  • **
  • Posts: 54
    • View Profile
Re: TD.exe a Threat?
« Reply #5 on: October 10, 2017, 09:31:51 AM »
I have the latest update of bitdefender with no problem.

Mesnik44

  • Jr. Member
  • **
  • Posts: 60
    • View Profile
Re: TD.exe a Threat?
« Reply #6 on: October 10, 2017, 07:29:44 PM »
Comodo. Deleted the file mid tourny :(

Corey Cooper

  • Administrator
  • Hero Member
  • *****
  • Posts: 5402
    • View Profile
Re: TD.exe a Threat?
« Reply #7 on: October 10, 2017, 11:30:19 PM »
Comodo. Deleted the file mid tourny :(

As unfortunate as that is, it shouldn't have affected the running tournament.  TD.exe basically launches the app and then exits.

Seems pretty clear to me these security products are all using the same virus definitions.  I do hope they all get updated soon.  I'll submit more false-positive reports to these vendors.

Silver Owl

  • Jr. Member
  • **
  • Posts: 54
    • View Profile
Re: TD.exe a Threat?
« Reply #8 on: October 11, 2017, 08:45:21 AM »
I'm still using v.3.3 , maybe why i'm not experiencing this.

jodybingo

  • Hero Member
  • *****
  • Posts: 656
    • View Profile
    • Personal Web Site
Re: TD.exe a Threat?
« Reply #9 on: October 11, 2017, 09:57:59 PM »
My TD was also zapped by AVG. I got around it though.

dullgeek

  • Newbie
  • *
  • Posts: 24
    • View Profile
Re: TD.exe a Threat?
« Reply #10 on: October 13, 2017, 03:01:42 PM »
I am also having this problem on 3.4.1, but it's coming from Windows Defender Security Center on Win10.

dullgeek

  • Newbie
  • *
  • Posts: 24
    • View Profile
Re: TD.exe a Threat?
« Reply #11 on: October 13, 2017, 03:05:07 PM »
FWIW, I put in a work around where I told Windows Defender to exclude C:\Program Files (x86)\The Tournament Director 3

So, Corey, I'm really trusting you not to pull a CCleaner and include malware in your software!

Corey Cooper

  • Administrator
  • Hero Member
  • *****
  • Posts: 5402
    • View Profile
Re: TD.exe a Threat?
« Reply #12 on: October 14, 2017, 12:31:18 PM »
I am also having this problem on 3.4.1, but it's coming from Windows Defender Security Center on Win10.

This one is very interesting to me because I use Windows Defender/Microsoft Security Essentials on two Windows 10 PCs and a Windows 7 PC and none have ever flagged it.

dullgeek

  • Newbie
  • *
  • Posts: 24
    • View Profile
Re: TD.exe a Threat?
« Reply #13 on: October 14, 2017, 09:13:09 PM »
I'm running Windows 10 Fall Creator's Update.  Maybe that's the difference?

This version: https://support.microsoft.com/en-us/help/4028685/windows-get-the-windows-10-creators-update
« Last Edit: October 14, 2017, 09:15:05 PM by dullgeek »

TIMMER

  • Hero Member
  • *****
  • Posts: 557
    • View Profile
Re: TD.exe a Threat?
« Reply #14 on: October 15, 2017, 10:25:10 AM »
I get this pop up