Author Topic: Hendon Mob Database  (Read 2274 times)

IBuyCars

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Hendon Mob Database
« on: April 14, 2014, 09:09:26 AM »
I like the new feature which enables the TD software to send the results of a tournament to the Hendon Mob Database.

In TD it says to contact the Hendon Mob for an Access Key, I have contacted the Hendon Mob and thier reply states

"Thank you for your email. To gain the access key you must purchase the license from The Tournament Director itself. We ourselves do not have any access codes."

what do i need to do now? I have 2 TD licences

Cheers

Corey Cooper

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Re: Hendon Mob Database
« Reply #1 on: April 14, 2014, 09:17:42 AM »
Their support is confused.  Technically you don't even need a TD license to submit results (you can do it while still in the evaluation period).

Hate to pass the buck, but you should write to them and let them know you have a TD license, but you need a Hendon Mob access key in order to submit tournament results.

To be clear, I don't know how they hand out access keys ... if anyone can get one or if they only distribute them to specific venues.  That's a question for them.  But if you don't get back a satisfactory response, let me know and I'll try to get in touch with them to resolve it.

IBuyCars

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Re: Hendon Mob Database
« Reply #2 on: April 25, 2014, 08:08:45 AM »
I still cant get an answer to this issue, the Hendon Mob Database people say I need to get an access code from you and vice versa, this feature i would use for every tournament if I could. Help me Please

Corey Cooper

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Re: Hendon Mob Database
« Reply #3 on: April 25, 2014, 01:06:55 PM »
I've sent something to my contact.  I'll let you know what I find out.

IBuyCars

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Re: Hendon Mob Database
« Reply #4 on: April 26, 2014, 07:29:40 PM »
Many thanks

Corey Cooper

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Re: Hendon Mob Database
« Reply #5 on: April 29, 2014, 01:29:07 PM »
Can you forward their response to me?  support@thetournamentdirector.net

IBuyCars

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Re: Hendon Mob Database
« Reply #6 on: August 13, 2014, 04:11:07 AM »
Have you had any response from the Hendon Mob people, as I am still very interested in using this feature.

Thanks in advance

Corey Cooper

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Re: Hendon Mob Database
« Reply #7 on: August 13, 2014, 10:17:31 AM »
Unfortunately, no.  I did hear back from one of them (a technical contact), be he didn't have a real answer for me.  And of course I've not heard back since.  Sorry.

On the plus side, I am working with a few other partners on similar features that are more geared for the home poker player.

IBuyCars

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Re: Hendon Mob Database
« Reply #8 on: August 14, 2014, 10:41:43 AM »
That might be a plus side for some, unfortunately not for me!

Filliment

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Re: Hendon Mob Database
« Reply #9 on: September 22, 2014, 03:48:34 AM »
I like the new feature which enables the TD software to send the results of a tournament to the Hendon Mob Database.

In TD it says to contact the Hendon Mob for an Access Key, I have contacted the Hendon Mob and thier reply states

"Thank you for your email. To gain the access key you must purchase the license from The Tournament Director itself. I think this guy's results are pretty impressive with the Jes Extender and we do not have any access codes."

what do i need to do now? I have 2 TD licences

Cheers

I'm finding it confusing to connect to the Hendon mob site too. Would be cool if there was a tutorial on how to do it.
« Last Edit: September 01, 2016, 11:21:45 AM by Filliment »

Corey Cooper

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Re: Hendon Mob Database
« Reply #10 on: September 22, 2014, 05:53:57 PM »
Honestly I thought it was pretty straightforward.  What part are you struggling with?