Author Topic: Database Error  (Read 985 times)

Alvisar

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Database Error
« on: June 11, 2012, 06:34:43 PM »
I'm getting a database when I click on the TD database tab.
Any suggestions?



'undefined' is null or not an object (DatabaseTab, TournamentPage: 1255)
 at getDatabasePlayersTable(Array, Number, Number, Array)
 at DatabaseTab._updateForm(Boolean)
 at anonymous()
 at openDialog(SettingsDialog)
 at SettingsDialog.openDialog()
 at Bootstrap.init_OpenSettingsDialog()
 at Bootstrap.initSequence()

Browser: Windows Internet Explorer
Browser Beta: true
Browser Client Info Version: 7.0
Browser Code Name: Mozilla
Browser Decided Version: 9.0
Browser Detected Version: 9.0
Browser Language: en-US
Browser Minor Version: BETA
Browser Version: 4.0 (compatible; MSIE 7.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; Media Center PC 6.0; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729)
Cookies Enabled: true
CPU Class: x86
Data Folder: C:\Users\alvisar\Documents\The Tournament Director 2
Date: 6:30:18 pm 06/11/2012
DB File: C:\Users\alvisar\td\Data\db\td.db
DB Folder: C:\Users\alvisar\td\Data\db
Install Folder: C:\Program Files (x86)\The Tournament Director 3
Install Info: 4cdc0ef2c4a8cd1c5cb26dac867420f0b67a2c3e39dd45a9730b532678944226e0252a261fd0a45d37c540cb6cf43385fa8352268cd497a5
JScript Build: 0
JScript Version: 5.8
License Info: FpAyEiNFde5qoSbTGZ9c0gFbURo2PvY84E+Wu81qvFXBg1ZYCOWXTBMbEUHr0qSjypp1yBB8hrPpMgvN533JJncMIF7TTtnvCuo9EurhGiM=
Media Player Version: 12.0.8250.0
Online: true
Platform: Win32
Preferences File: C:\Users\alvisar\Documents\The Tournament Director 2\prefs.sav
Repo Config File: C:\Users\alvisar\Documents\The Tournament Director 2\repo.sav
Repo Folder: C:\Users\cdconner\td\Data
System Language: en-US
TD Patch Level: 2
TD Version: 3.1.1
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; Media Center PC 6.0; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729)
User Language: en-US

Corey Cooper

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Re: Database Error
« Reply #1 on: June 11, 2012, 07:51:31 PM »
Take a backup of your database (http://www.thetournamentdirector.net/faq.html#faq32) and send it to support@thetournamentdirector.net.  It's probably a corrupted file.

On an probably unrelated note, it looks like you're using the IE10 beta.  The TD is unsupported on beta versions of IE.  They usually have issues.

Alvisar

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Re: Database Error
« Reply #2 on: June 14, 2012, 01:44:01 PM »
It's something with IE10.  I loaded my database on another machine to test it and I didn't run into the same problem.


Corey Cooper

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Re: Database Error
« Reply #3 on: June 14, 2012, 05:28:29 PM »
That's good to hear.  Thanks for the update.