Author Topic: 30 day version not working  (Read 1143 times)

Gerdass

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30 day version not working
« on: November 28, 2008, 05:51:49 PM »
I downloaded the free version, but it won't work.  Downloaded it today, but it won't let me past the pop-up window that asks if you want to enter the license key.  If I hit Exit, the whole program closes down.

Any ideas?

LaDD

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Re: 30 day version not working
« Reply #1 on: November 30, 2008, 02:26:56 PM »
I downloaded the free version, but it won't work.  Downloaded it today, but it won't let me past the pop-up window that asks if you want to enter the license key.  If I hit Exit, the whole program closes down.

Any ideas?

Buy it! Itīl be worth the money! =)

badbeat

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Re: 30 day version not working
« Reply #2 on: November 30, 2008, 03:16:03 PM »
Have a look here;

 http://www.thetournamentdirector.net/faq.html#faq5

but as LaDD says, it's worth every penny.

Corey Cooper

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Re: 30 day version not working
« Reply #3 on: December 01, 2008, 12:19:43 PM »
The issue it seems is that the TD needs to access the Windows registry, because this is where the license is stored.  If it cannot access the registry, it defaults to expired evaluation mode.  In order to access the registry, the application must have "administrator level access".

With Windows Vista, even though the user account with which you login IS an administrator (if you've set Vista up this way - which most people have done), when you launch an application Vista still runs it in "user mode" - meaning it does not have administrator level access.  To make things more confusing, it seems that after you install a new application, the FIRST time you run it, Vista will run it as an administrator, but subsequent runs it does not (I could be wrong about that, but that's the pattern).  Therefore, one downloads the software, runs it, gets to use the evaluation mode (because it was run as an administrator), then exits the program.  When they run it again the evaluation mode has expired (because this time it was run as a "user").

In fact, the evaluation mode has NOT expired, it is just that the software must be run as an administrator.  If you right-click on the Tournament Director shortcut, you can select "Run as...".  There you will be able to tell Windows to run the application as an administrator.  You can also right-click on the shortcut and select "Properties".  There you can permanently modify the shortcut to always run as an administrator.