Messages

1

Help Me / Re: TD3 freezing and giving random errors

« on: July 10, 2018, 12:38:00 PM »

As Corey has said, the issue is very difficult to pin down.. but from what has been discovered so far, it seems to be most prevalent on Windows 10.

Personally I run TD on a Windows 7 virtual machine, I've not had a lockup/freeze with the current version - that might be an option for you if you can get hold of suitable vitualisation software (I use VM Workstation) and a copy of Windows 7.

2

Help Me / Re: Windows cannot find

« on: January 23, 2018, 04:40:31 AM »

Also check that your Anti-Virus (I assume you are using some!  ) is up-to date and hasn't quarantined the TD.exe file!

3

Help Me / Re: Opening new files in old TTD

« on: January 23, 2018, 04:37:19 AM »

TD is backward compatible for reading previous version tournaments but it will not allow previous version to read later version tournaments.
i.e. v3.4.2 will happily read v3.3 tournaments, but as soon as you save the tournament, it is converted/saved as a v3.4.2 version, thus you won't be able to reload the saved tournament in v3.3

For what it's worth, I'm running TD v3.4.2 on a Windows 7 virtual machine and have found it more stable than v3.3 and haven't seen any more instances of the TD process memory issues exceeding 1Gb (where TD becomes unresponsive).

4

General Discussion / Re: Camera Track Added

« on: December 08, 2017, 11:59:28 AM »

No Corey.. you are wrong..
Its "Very VERY VERY Cool!!" 

5

Help Me / Receipt tokens....

« on: November 15, 2017, 04:04:12 PM »

I've just acquired a TM88 receipt printer and thought about having a go at configuring receipt printing 

I'm using v3.4 final.
All is good.. apart from one slight omission/bug which is when printing "Add-on" receipts, the <tablename> and <seatnumber> tokens are not populated  ... these are populated when printing buy-in and re-buy receipts.

Anyone else seen this? or got a workaround?

6

Help Me / Re: Black screens and application slow down

« on: November 07, 2017, 11:51:00 AM »

I regularly run tournaments with 30 to 50 people... on a Windows 7 virtual machine, so far v3.4 has been well behaved and hasn't locked-up or given a black screen [Kiss of death!!]
Earlier versions had issues with memory exhaustion which Corey seems to have nailed down to the way screen transitions were being performed.

I'd be inclined to go with Corey on this one and "blame" IE11 and Windows 10 !

7

Help Me / Re: 3.4.b2 black screen crashing...

« on: February 14, 2017, 11:29:53 AM »

I end up having to ctrl/alt/del and manually shut it down and then restart it during my tournaments (about 4 times per tourney). 

I have a lot of sympathy for users of TD and also Corey.. the various hangup and keystroke issues are unbelievably difficult to diagnose without actually seeing the issue or without any detailed information.
Might I suggest that the next time you have to ctrl-alt-del, you take a note of the memory and cpu usage of the mshta.exe process - I frequently check this during breaks in the tournament and restart TD if the memory is approaching 700K - from experience TD will become unresponsive if the memory usage exceeds 1Gb.
I'm looking forward t the next beta of TD (hint.. hint...  )

8

Beta Testing / Re: 3.4 beta 2

« on: November 10, 2016, 11:46:42 AM »

This is a limited test, and it didn't include other actions, but it still feels like a pretty big win.  Thanks for your post!

You are very welcome! 
Keep up the good work..

9

Beta Testing / Re: 3.4 beta 2

« on: November 07, 2016, 04:42:05 PM »

I don't think going back to 3.3 will help

In the time I've had v3.3 (since release!) it has NEVER crashed or frozen (it's been a bit slow on occasions..).
In the month or so I've used 3.4b2, it has frozen five times 
My screen transitions/layout etc haven't changed since v3.3 and screen changes/transitions are approx. 3 minutes apart!
Any chance of including some debugging to the event log to help in finding the miscreant code?!

10

Beta Testing / Re: 3.4 beta 2

« on: November 06, 2016, 05:33:57 PM »

 
v3.4 beta 2 has let me down once again..
This time it froze part way through a screen transition, interestingly right clicking on the frozen display brought up a dialog for TD selections, but any selections weren't satisfied.
From the task manager the mshta process was >1Gb of Private working set memory.. and INCREASING even whilst frozen.
The only way out was to kill the process and re-start TD.

I've had VERY similar instances of freezing on 3.4 B2 after approx. 4.5hrs of operation, so I'd be inclined to suggest that there might be a memory leak somewhere!
The problem I now have, is that I'd like to go back to v3.3 (which NEVER crashed/froze) but the tournament files aren't compatible..
Any easy fix to allow 3.4B2 files to revert to v3.3???

I'm using Win 7 x64

11

Help Me / Re: my load button stopped working

« on: June 20, 2016, 05:59:57 PM »

Corey,

I might be about to try to "teach Granny to suck eggs..."  , but...
In a number of recent applications I've produced I've hit very similar "odd" issues as reported in previous posts which turned out to be:

[Egg sucking mode: ON]
What IE emulation is TD using?
The following might be of use: https://blogs.msdn.microsoft.com/patricka/2015/01/12/controlling-webbrowser-control-compatibility/

i.e. Force the IE emulation to a known version.
[Egg sucking mode: OFF]

Regards
 Rich

12

Beta Testing / Re: 3.4 beta 2

« on: April 26, 2016, 06:45:18 PM »

Hi Corey,

Well.. I finally decided to try the beta...

All seemed good right up until TD froze.. 

The point at which everything just froze was when the "Suggest Player Movement" dialog appeared, the mouse pointer continually changed icon from busy to arrow etc., no dialog buttons were active and the TD application became unresponsive (timer stopped etc) - the only escape was to use task manager and zap the TD process.. then restart and "rebuild" the last state of the tournament 

TD is normally so very reliable.. in the 4 years or so that I've used it, this is the FIRST time it has let me down.

My TD system, is a virtual machine (VMWARE) running Windows 7 Home Premium (64-bit) with all Microsoft patches up to 23/04/2016.

My observations on v3.4 beta 2:
1) the mouse does seem to change more frequently between pointer and the busy icon and it seems the TD application is "busier" than in previous versions.
2) keyboard actions are occasionally ignored and it sometimes needs a couple of attempts to get things to work (I'm used to typing ahead when buying in players etc.. I can't do this now as I have to wait for dialogs to render and display etc).

Let me know it there's anything evidential I can provide you.. otherwise i'll be returning to v3.3 !! 

Wish I knew what was causing this.  I would be very interested to know if moving back to 3.3 definitively fixed it.

Reverted back to v3.3, ran a tournament tonight and had no issues.. none of the mouse pointer rapidly changing between icons.. and no lockup. I'll keep you informed of any developments!
Keep up the good work Corey, it is appreciated. 

13

Beta Testing / Re: 3.4 beta 2

« on: April 24, 2016, 05:22:57 PM »

Hi Corey,

Well.. I finally decided to try the beta...

All seemed good right up until TD froze.. 

The point at which everything just froze was when the "Suggest Player Movement" dialog appeared, the mouse pointer continually changed icon from busy to arrow etc., no dialog buttons were active and the TD application became unresponsive (timer stopped etc) - the only escape was to use task manager and zap the TD process.. then restart and "rebuild" the last state of the tournament 

TD is normally so very reliable.. in the 4 years or so that I've used it, this is the FIRST time it has let me down.

My TD system, is a virtual machine (VMWARE) running Windows 7 Home Premium (64-bit) with all Microsoft patches up to 23/04/2016.

My observations on v3.4 beta 2:
1) the mouse does seem to change more frequently between pointer and the busy icon and it seems the TD application is "busier" than in previous versions.
2) keyboard actions are occasionally ignored and it sometimes needs a couple of attempts to get things to work (I'm used to typing ahead when buying in players etc.. I can't do this now as I have to wait for dialogs to render and display etc).

Let me know it there's anything evidential I can provide you.. otherwise i'll be returning to v3.3 !! 

14

Suggestions / Re: Chip distribution help?

« on: March 15, 2016, 11:52:33 AM »

I know its a cliché, but "Google" is your friend..
There are many useful tools out there, here's a couple:
http://pokersoup.com/tool/blindStructureCalculator
http://www.homepokertourney.com/poker-chip-calculator.htm

15

Help Me / Re: running the same turnementon 2 computers

« on: November 13, 2015, 05:40:55 PM »

There are plenty of posts regarding this.. politely suggest you use the "Search" facility and search for "multiple"