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Messages - Corey Cooper

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Help Me / Re: Windows cannot find
« on: January 21, 2018, 07:59:40 PM »
Sounds like the application may have been deleted, and not uninstalled, leaving the shortcut on your desktop or start menu.  Have you tried installing again?  What version of Windows are you running?

Help Me / Re: Running the Trial - Couple of Issues/Questions
« on: January 17, 2018, 06:22:59 PM »

I have downloaded the trial and am playing around with the software and have run into a couple of issues & questions that I would like some assistance with.

1) The control screen freezes up periodically and I have to close out everything and reload.  I have had this occur after exporting statistics to csv and when attempting to modify prizes.  The only way to resolve is to quit and reload - am I doing something wrong?

This is quite possibly the memory leak issue discussed in this thread:

2) Now that I have run a few test tournaments - how can I clear my player Statistics so I am ready for my first real tournament?

There's no need, because statistics don't "accumulate" in the way you might be thinking.  Statistics are generated from all of your saved tournaments.  To see the relevant statistics, such as those from the current season only, you'll want to modify the stats filter so that it allows only the tournaments you're interested in and filters out all the rest.  Of course, if you've only created test tournaments and no longer need them, you can simply delete those saved files so that the stats won't see them.  But you can also create a "Season" on the database tab and select that season for your next, real tournament.  Then on the Stats tab you create a new profile that selects that season.  Or skip the season altogether and simply create a profile that selects tournaments from a specific time frame.

3) Is there anyway to add an "On Time" bonus without manually changing player starting stack?  Manual method is easy enough, just curious if there is a better way

You can use the Buy-in profiles.  Create one for On Time players and one for Late players.  Set the starting stacks appropriately.  When buying-in players, select the appropriate profile.

4) Blind level announcements - are there audio files to announce blinds?

Not included with the application, but a search of the forums, or a google search should turn up plenty.

Help Me / Re: Black screens and application slow down
« on: January 15, 2018, 05:11:32 PM »
I do believe this is a memory issue specifically with IE 11.  Googling "internet explorer 11 memory leak" gives a ton of other applications experiencing the issue.  I think the biggest problem stems from the fact that Microsoft appears to be "done" with IE, so there's unlikely to be a fix, and at the same time Microsoft is forcing everyone to use IE 11.  I'm definitely working on it.  I'm hoping to find a smoking gun - some change in the TD application that exposed the IE 11 memory leak, but I'm afraid it's going to end up being a lot of little things that have accumulated over time.

As an example of a smoking gun, memory usage increased quite a bit from version 3.1 to 3.2.  That makes it a good place to look for things in the application that changed.  I found a big one: I added jQuery in version 3.2 (I didn't actually use it yet but it's loaded with the rest of the code).  When I removed it in my test, the memory size decreased a lot.  Not all the way back to 3.1 levels, but nevertheless a serious improvement.  The problem is, since I wasn't using jQuery I removed it from the application in a later version.  Yet we're still here with a big memory issue.  So while it felt like a smoking gun, it turns out it's not.

Help Me / Re: Error messages when attempting to open TD
« on: January 12, 2018, 11:11:22 PM »
Because the TD is not functional with this issue, you can't perform a backup with the TD.  A manual backup is pretty easy.

If you have multiple "Data Stores", or even a Data Store that is not located in the default location, then you have an uncommon situation.  If this is you, and you don't know how to make a manual backup, contact me by emailing

Otherwise you have the common situation.  That means your data has been saved to the folder "The Tournament Director 2" in your "Documents" folder.  Yes, even if you have version 3.

To take a manual backup, just make a copy of the folder "The Tournament Director 2".  To do this manually, you can open Windows Explorer by pressing the Windows key and the E key together.  Then in the location bar type "documents" and press Enter.  Then right-click on the folder "The Tournament Director 2" and select "Copy".  Then, right-click on the "Documents" folder and select "Paste".  You've just made a backup copy of the TD.  You're ready to install a new version of the TD.  Should something go wrong, you have a backup of your data.

Help Me / Re: Tournament starts at round 2
« on: January 10, 2018, 04:06:05 PM »
In the final version 3.4 I added various animations to the UI, such when you add or remove prizes, add or remove levels, etc.  In doing so I noticed and fixed a bug with levels, one that probably very rarely if ever occurs: if while the tournament is running you insert a level in your blinds schedule before the current level, you'll effectively change the current level.  For example, if you're in round 5 and insert a new round at the top of the schedule (before the first level), the new level moves round 5 "down" one to be round 6, but the tournament will remain at the current position, becoming whatever is before the old round 5 (either round 4 or a break).  I fixed this by making sure to increment the level counter.  This introduced a new issue.  Before, it was always assumed the level counter was at zero when you started the tournament, because a new tournament always starts at zero and the "reset tournament" feature resets the level counter to zero and there's effectively no way to change the level counter unless the tournament is running.  So no need to check it when you start the tournament - it's always at zero.  But not so with this bug fix.  It might have been changed by inserting a new level.

Thanks for reporting this rakrul!  The fix will be in version 3.4.3.

Help Me / Re: Black screens and application slow down
« on: January 10, 2018, 11:40:16 AM »
You can certainly try to roll back to 3.3.  My testing of 3.3 and 3.4 shows their memory consumption to be almost identical.  But the fact remains that I get far, far more automated "out of memory" error reports from version 3.4 than version 3.3.  Anecdotally, users of the software report more "out of memory" type issues with 3.4 as well.  So I can't explain why, but 3.3 might work better for you.

Help Me / Re: Tournament starts at round 2
« on: January 09, 2018, 09:27:55 PM »
Thank you.  Confirmed the issue is reproducible.  Investigating...

Help Me / Re: Black screens and application slow down
« on: January 09, 2018, 08:04:47 AM »
Typical IE error message with no meaning.  Any idea when this is happening?  Maybe when it is auto-saving?

Help Me / Re: Script Error on Version 3.3
« on: January 06, 2018, 11:25:14 PM »
No worries!  I can't preemptively fix this so I have to rely on folks coming to the website and either downloading the next version (good!) or emailing me to ask about what's up. 

Help Me / Re: Script Error on Version 3.3
« on: January 06, 2018, 03:23:02 PM »

Help Me / Re: Random movement
« on: January 05, 2018, 02:47:10 PM »
No, there's no feature in the application to do this.  You would probably have to use the "Random Player" feature found on the Players tab, and it would still be a little tedious as there's really no way to narrow down the field to a particular table.

Everyone plays a little differently, but I'm still curious as to why you would want to do this.  Is it to try to be even more fair when there is an uneven number of players at the final 2 tables?  Swapping the "extra" player back and forth between the two tables to even out the disadvantage of the blinds coming around more quickly at the table with fewer players?

Help Me / Re: Tournament starts at round 2
« on: January 04, 2018, 03:41:14 PM »
Sure, that works.

Help Me / Re: Tournament starts at round 2
« on: January 03, 2018, 02:04:10 PM »
To be clear, you're saying that you have a tournament that has not yet started, and you start the tournament, and it begins in round 2?  Have you got a saved tournament to look at?

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