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Topics - rueuta

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Help Me / Computer Crashed
« on: October 25, 2014, 03:30:10 PM »
Earlier this week, the computer we run Tournament Director on had the power supply go bad and the computer crashed. Since then, the users have lost the functionality of the load button, the export from Summary button, and I tried to use the "browse" button to search for the default tournament template on the config option under preferences because that field is blank. I believe the save buttons are not functional as well.  The users can manually open the old saved tournaments from a shortcut they made on the desktop, but I would like to get this program working for them again.

The computer is a 64 bit running windows 7 professional sp1 and also running IE 11.  At first I thought it was an IE issue until they told me about the power supply issue.

We are running Tournament Director 3.1, however several of the file paths are pointed to Tournament Director 2 directories and I am not sure if this could be part of the issue.  I was not here when they upgraded from 2 to 3. Any suggestions would be great. Thanks!

Help Me / Reset the Receipt Number
« on: August 13, 2014, 12:10:16 PM »
Is there a way to reset the <receiptnumber> to zero after each tournament?  I did a quick search through the software document and the forum, but was unable to find anything related.  Thanks!

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