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Main => General Discussion => Topic started by: bigbee on February 14, 2015, 08:37:26 AM

Title: tournament won't save or load
Post by: bigbee on February 14, 2015, 08:37:26 AM
We had our poker league this week and my Tounament Director won't load or any of the save options aren't there.  I updated to the 3.3 verson and it didn't help.  Does anyone have any suggestions.

Brian
Title: Re: tournament won't save or load
Post by: Corey Cooper on February 14, 2015, 01:20:45 PM
See this topic: http://www.thetournamentdirector.net/forums/index.php?topic=4343.0

Gist: the thinking right now is that this is caused by a malware infection.  Run a virus scan.  Here are a couple of free scanners that are considered above average:

Microsoft Security Essentials: http://windows.microsoft.com/en-us/windows/security-essentials-download
Malwarebytes Anti-Malware: http://www.malwarebytes.org/products/malwarebytes_free/

If that doesn't work, you can "roll back" your version of IE, which has a good chance of fixing the problem.  The linked topic has steps to do this.