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my load button stopped working

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Kerry George DeVore:
My button stopped working just now. I finished printing some stats, shutdown TD but did not shutdown my laptop. I recorded some audio files for TD on my desktop and when finished started TD on the laptop so I could transfer the audio files. TD started but when I went to load the button wouldn't work. So I restarted my laptop only to find that windows was doing an update. I waited for the update to complete and tried TD load button again. No luck. Got message windows had problem installing updates and suggested I search the web (08x00705b4). Since I am running windows 10 I don't see IE icon so I decided to look at the latest updates that were installed. Two new ones from today were there. The first one I uninstalled was KB3124266. No luck. Next I uninstalled the other update KB3135174. No luck either. So I went & did what I-Hate_windows suggested. No luck there. Currently using back door approach. Loading the file under the file folder.

Santos Poker:
Got the same problem with this load button, tried everything that I saw and nothing. Got a problem to load templates as well. What can I do?

Kerry George DeVore:
Be aware that other buttons are affected. One important one is Backup un database tab.

Kerry George DeVore:
Corey, Anytime you try to save anything, game, template etc the button acts like it was depressed but nothing happens. Ran a tournament but the only way it got saved was if I used auto-save. Tried to do a back-up, same thing, button depressed nothing happened. I found something else that was curious. When I use the file folder explorer to look at TD  I could not find a folder that said SAVES. So I used file explorer to look for the folder and it did show me the saved files but NOT the folder. I would try to reload TD but without a current back up think that is too dangerous. Is there a way to back up the database without TD that TD would accept when it's reloaded?

Corey Cooper:
The saves folder is typically in:

C:\Users\<your-windows-login>\Documents\The Tournament Director 2\Data

That's the default "Data Store" (although it can be changed if you choose to do so).

To manually "backup" the TD's data, just copy that whole folder somewhere.

FYI, the "save" button should work, if you've already got a tournament loaded.  The issue is with the "select file" dialog.  Pressing "Save" with a new tournament has the same effect as pressing the "Save As..." button, since the TD needs you to choose a path and file name.  But if it already knows the file name, pressing the "Save" button should simply save it without presenting a file selection dialog.  So that should work fine.

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