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Help Me / Re: Black screens and application slow down
« on: January 15, 2018, 02:05:09 PM »
I thought I had already responded on here. Evidently not.
As for when the error message comes up, not fully sure. It's the first time I've seen that particular one - which caused it to crash immediately after.
We typically operate split screen. The TV shows the tournament clock. We run the tournament via the table page and remove players from there. So, not sure if the issues are when it auto-saves.
Our tournaments typically range from 50-70 players for one game and 120-140 players for the other. We have definitely had more issues with the larger game than the smaller. Problems occur earlier and more often.
In fact, it's forced us to use 2 laptops to run the same event. In doing this, when one crashes we can keep the clock running on the other and try to get times coordinated.
I can say that we've been working with Corey via email for quite some time on the problem and he's been awesome helping us. Unfortunately, the program still has the problem. In fact, I hate to say it but it appears to be getting worse.
We've been using TD for a number of years. Overall pretty pleased. This is my only complaint and I hope a fix is coming soon.
As for when the error message comes up, not fully sure. It's the first time I've seen that particular one - which caused it to crash immediately after.
We typically operate split screen. The TV shows the tournament clock. We run the tournament via the table page and remove players from there. So, not sure if the issues are when it auto-saves.
Our tournaments typically range from 50-70 players for one game and 120-140 players for the other. We have definitely had more issues with the larger game than the smaller. Problems occur earlier and more often.
In fact, it's forced us to use 2 laptops to run the same event. In doing this, when one crashes we can keep the clock running on the other and try to get times coordinated.
I can say that we've been working with Corey via email for quite some time on the problem and he's been awesome helping us. Unfortunately, the program still has the problem. In fact, I hate to say it but it appears to be getting worse.
We've been using TD for a number of years. Overall pretty pleased. This is my only complaint and I hope a fix is coming soon.